What We Do
Recruit and supply staff in the Food & Drink Manufacturing industries, covering both high-volume temporary assignments and low volume/ niche assignments, as well as offering a Permanent Recruitment service for all levels of staff.
How We Do It
We use our expertise, experience, technology and common sense to work with customers and candidates to place the correct people into the correct roles for them, as this solves most problems before they even arise. If problems do arise, we offer best in class customer service to resolve them in a quick and efficient manner (our 24hrs service excels in these instances)
Why We Do It
We are genuinely passionate about customer service. We want our customers businesses to thrive and our workers developing their careers and getting access to the roles and training they need to do this.
Where We Do It
Our customer base is currently primarily based in Scotland and Northern Ireland, however we have customers right across the UK who we work with on a daily basis. We will not take on any customers that we do not feel we can service to our high standards, regardless of where they are based.
We aim to improve the reputation of Recruitment in the Food Production/ Manufacturing industry by offering quality service, best in class compliance, good working environments and employment practice for all our staff and clients. To do this we work closely with all parties to ensure everyone is satisfied with the services they are offered and the service standards they receive.
Our business is a people business and as such people need to be at the very heart of everything we do. Technology and systems can assist with a lot of what we do, but ultimately it’s people that we will be working with on a daily basis. As an ethical employer we also work with charities that mean a lot to our people, having contributed thousands of pounds since 2014 to these good causes. If you work with us or for us and have a cause close to your heart please let us know.
We aim to offer best in class service standards to every business and every candidate that engages with us. We do not believe in taking shortcuts when it comes to customer service or doing anything that might diminish the good name of our business or our clients. Our reputation is built on excellence and we will maintain that every minute of every day.
I’m honest enough to say that I was apprehensive before moving over to SURE from our previous supplier as change is rarely easy, however SURE made this a seamless transition with their hands on approach – and we now have the relationship and service standards we need, 24hrs a day.
Managing Director - Food Manufacturing Sector
SURE Recruitment are great to work with, bringing new ideas and attracting personnel that we have struggled for years to find and, most importantly, they've significantly reduced our labour costs - allowing us to meet our seasonal needs more effectively.
Operations Director - Clothing Company
SURE genuinely care about our business and have a passion for service levels and standards that is a breath of fresh air when we compare them to our previous suppliers.
HR Manager – Food Manufacturer.
I've worked for Sure since 2020 on a specific contract and I've really enjoyed my time with them. Brian and Adrian are great to work with and I'd happily recommend them to anyone.
Food Production Operative - Glasgow
I hadn't done this kind of work before, but the team at Sure gave me a chance and helped me gain the experience which ended up with me getting a permanent contract with the client. Them showing faith in me really has changed my life around.
Packer / Line Operator - Central Belt
The team at Sure are excellent with understanding the kind of work that I want and the shifts patterns that I'm able to do - and 9 times out of 10 they'll get me what I want, whenever I'm available.
Hygiene Operative - Central Belt
Since the very start, Sure Recruitment have always tried to support local groups and charities that mean a lot to our workforce and customers, including….
Select a team member to learn more…
Having been in recruitment and training since 2000, Stevie opened Sure Recruitment in Glasgow in the summer of 2014 and then Sure Training in 2018.
Outside of work he’s a part-time taxi driver for his 3 kids and a keen football fan.
With a career spanning over 35 years, most of which were at senior management level within the food manufacturing industry, the last few years have seen Jo move in to the recruitment side, utilising her industry knowledge to offer solutions to customers right across Scotland and beyond.
When Jo isn’t working, she spends her time jet setting and cruising the oceans.
Rowenna has over 19 years of recruitment and is a recruitment fellow with the REC. Her responsibility within the business is to drive customer success and retention and she is also an approved driver CPC trainer.
Outside work Rowenna is a mother of 3 and loves nothing more than spending quality time with her family
Adrian has been in recruitment since 2017, specialising in the supply of ‘Gangmasters’ accredited temp staff since then.
Outside of work he’s a keen footballer and was on route to becoming a professional until injury curtailed that dream.
Vicky is new to recruitment having joined the company in October 2023, she is already making a positive impact and is a natural with the candidates and clients alike.
In her spare time she enjoys going to to concerts with her partner and her favourite food is anything made from potatoes 😉
Janine started with Sure NI in August 2020 having previously worked in customer relations / sales and marketing roles within the FMCG sector.
Outside of work she enjoys spending time with her husband, her son and socialising with her friends and family.
Fiona joined the business in August 2022, It is her responsibility to drive the key competencies within the business using her extensive knowledge of Learning, Development, and Human Resources.
In her spare time she enjoys travel and eating good food.
Viktoriia joined the team in October 2023, she has a background in customer service which she utilises well in her current role.
Vik enjoys travelling and spending time with her son, she is an animal lover.
Colin started with Sure NI in September 2018 and he is the Manager of the Belfast office. Colin has extensive operational management experience and he has been involved in recruitment for many years.
Outside of work he enjoys spending time with his daughter, his family and his German Shepherd dog. He also loves watching football and playing golf (when time permits).
Magda joined the Sure Team early 2022, coming from a background in economics, recruitment was a new industry to her but she soon made her mark on the industry and was appointed assistant division manager.
When she isn’t in the office she enjoys spending time with her kids and family.
Malgorzata aka “Gosia” joined in 2023, she brings with her vast experience of dealing with people as she was a driving instructor for many years in her native Poland. She is responsible for matching candidates and clients.
Gosia’s hobbies outside of work include crafting and making things and she is also a big crime novel fan.
Chloie joined the team in 2023, she is responsible for assisting with strict compliance, the Recruitment industry is a new venture for her. Her background is in retail meaning she has well developed attention to detail and excellent time management skills.
Outside of work Chloie enjoys spending time with her son and going to concerts whenever she has the time.
Samantha joined the team in summer 2023, she is new to recruitment but is excited at the challenge. She is responsible for matching candidates and clients.
When not in the office she enjoys cooking and spending time with her family.